I. Customer Contact & Market Development Channels  

Clients may reach us and explore products through the following channels:  

1. Physical Presence

   - Showroom: China Yiwu International Trade City, Zone 5 (Store 62340-62343, Gate 105, 4th Street)  

 - Key Exhibitions: Canton Fair (Spring/Autumn), Heimtextil Frankfurt  

   - Factory Address: No. 6 Baichuan Road, Xianhua Street, Pujiang County, Zhejiang, China  

2. Online Platforms

   - Official Website: [www.fullgrandtextile.com](http://www.fullgrandtextile.com)  

   - Social Media: WeChat, Facebook, WhatsApp (Primary Contacts: Ada, Darcy, Jenny)  

   - Instant Messaging: QQ (Primary Contacts: Ada, Darcy, Jenny)  

3. Direct Communication  

   - Phone: Ada: +86 137 3243 6588, Jenny: +86 158 6896 5489  

   - Email: Darcy.0120@aliyun.com  

II. Core Trade Terms

- Incoterms: FOB Ningbo  

- Payment Terms: T/T (Wire Transfer) or D/P (Documents Against Payment)  

- Primary Export Port: Ningbo  

III. Client Needs Communication & Solution Design

1. In-Depth Needs Assessment

   - Onsite: Provide market trend analysis (fabrics, designs, techniques) + competitive quotes + end-to-end trade support

   - Remote: Video conferences (with screen-sharing for design proofs) + tailored solutions  

2. Compliance Support  

   Certifications: CO (Certificate of Origin), SABER, COC + key regulatory updates for risk mitigation

3. Design & Material Advisory

   - Color Trends: Pantone-based recommendations (e.g., Classic Islamic Blue 19-4052)

   - Fabric Options: Rabbit fleece, flannel, PV fleece, Sherpa, tufted fabric, brushed fabric (with GSM specifications)

4. Production Transparency  

   Live/virtual factory tours with QA checkpoints (video/photo documentation)  

IV. Order Confirmation & Specifications

Collaboratively finalize:  

1. Product Details

   - Type & Sets (e.g., duvet, bedsheet, pillowcase)

   - Techniques: Embossing, patchwork, quilting, printing  

   - Design: Patterns, motifs and so on

   - Fabric & GSM  

   - Pantone color codes

2. Packaging

   - Option 1: Vacuum-sealed (68m³ container capacity: 6 pcs, 2,000–2,500 sets; 10/12 sets per carton)

   - Option 2: Carton-packed (68m³ container capacity: 6 pcs, 600–700 sets; 3 sets per carton)

   - Customization: Wire/PVC bags, snap-button pouches, carton dimensions, branding, labeling

   - Internal Support: Cardboard inserts for shape retention.  

   - Color Cards: Single/combined layouts, front/side placements.  

3. Order Terms

   - Quantity (container type: 40HQ/others).  

   - Contract finalization.  

   - Lead time.  

   - Deposit (payment method + percentage).  

V. Sample Development & Approval  

1. Sampling Process

   Final specs → Fabric dye testing → Prototype → Client shipment.  

2. Revisions  

   Based on client feedback (email/WeChat):  

   - Design adjustments (e.g., pattern scaling)

   - Filling weight changes (±200g/m²)

   - Color/fabric substitutions

VI. Order Execution & Production Control

1. End-to-End Oversight

   Strict adherence to production schedules + QC standards.  

2. Real-Time Updates

   Client dashboard with milestones: Cutting → Quilting → Inspection reports + photo/video evidence

VII. Logistics & Documentation

1. Shipment  

   - Container  (e.g., WHSU456789 - 40HQ)

   - Loading supervision: Client-appointed inspectors welcome

2. Documents

   - B/L Type: Telex Release (Surrendered BL)

   - Key Docs: Proforma Invoice (e.g., FL2023089) + Textile sets notation

VIII. Delivery & After-Sales  

1. Receipt Inspection

   Provide unboxing photos (packaging integrity)

2. Client Testimonial  

 Despite last-minute design changes, FULL GRAND delivered flawless bedding on time